Forbes.com contributor Hayden Shaughnessy writes: "By moving social media practices into the enterprise we will change the way senior managers communicate, the way employees communicate with customers, and possibly people’s experience of work." He asked three platform vendors, including Traction Software President and co-founder Greg Lloyd, to respond to three questions on how a company can make social a success, starting from Day 1 requirements, benefits to the employee and enterprise outcomes . Greg's advice includes: "“Social” use can informally open up a timeline of activity to make it easier for people working on the same activity – including people who may be from different parts of the organization or even customers, partners, suppliers. Jon Udell and Jim McGee call this “Observable Work” (on a personal basis “narrating your work” hits many of the same points). It’s very easy to do, and generally well accepted – people learn by example." » Read the article

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ITPro Active has published a white paper by Traction Software Partner Applied Knowledge Co, Ltd on Social Enterprise Knowledge Management and Search. A Google English translation of the article begins: "Knowledge management is an eternal challenge for companies. Traditional knowledge management approaches are not quite accumulated knowledge and fresh content to help you develop your business even if the substrate is stressed not utilize excessive accumulation have also been organized, and there is a problem."

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PRNewswire Dec 7, 2011: Leading unified information access company, Attivio, suggests alternate approach to all-out ban. "Visionary companies must find ways to change the way e-mail is used; not banish it," commented Sid Probstein, Chief Technical Officer at Attivio in response to widely reported news that a 'zero email' policy is underway at one of the world's largest IT companies. Thierry Breton, CEO of British-based Atos, wants to phase out e-mails over the next 18 months.

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Traction Software's Greg Lloyd and Jordan Frank will be at Enterprise 2.0 Santa Clara Booth #208 15-16 Nov 2011. We hope to see you there! Traction Software will announce pricing and general availability of new Social Enterprise Web and Attivio Plus options, see Jacob Morgan's Chess Media Group review and Traction Software on Connected Work.

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Writing in KMWorld Magazine Judith Lamont quotes Forrester Analyst Rob Koplowitz: "Many companies are placing a big bet on collaboration to support their business activities. In particular, the workplace is moving toward one in which many business applications are integrated through collaboration and exposed through the social layer." Lamont chooses Teampage customer the Borlaug Global Rust Initiative (BGRI) as her first example. BGRI is an international research project funded by the Gates Foundation and others to organize and conduct research aimed at stopping the spread of crop disease that threatens a third of the world's wheat supply. "The organization selected TeamPage from Traction Software as the collaboration solution and the Attivio Active Intelligence Engine (AIE) to aggregate the many types of content on the website. TeamPage includes wiki, blog and social networking capabilities. "We chose TeamPage because it could be deployed very quickly and was simple to use," says John Bakum, webmaster for the site, which is hosted by Cornell. The site was up and running in just a few weeks, and has grown rapidly over the past several years."

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"I’ve seen the Traction product a few times now I have to say that I really like it and not just for small and medium size businesses. Traction offers an amazing search integration feature which many large vendors can’t even come close to replicating." Chess Media Group Principal and author Jacob Morgan just started a weekly series of concise, consistent, and even-handed public reviews of vendors in the emergent collaboration / Enterprise 2.0 space. Traction Software is honored to chosen for the second review in Jacob's series. Jacob asks wide-ranging questions on overall direction, along with practical questions on integration, support, pricing, maintenance, time to go live, technology, focus, capabilities, customers, key differentiating factors from competition, along with Jacob's candid take.

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KMWorld 2011 Panel C303 2pm-2:45pm Thur Nov 3, 2011. Join Traction Software's Jordan Frank and a stellar panel from the FDA, Attivio, and Deloitte to discuss and debate the future of social software in the enterprise, how it relates to what you see and use on the public Web, and how it differs. Expect a lively discussion based on practical experience, research, and analysis. “We want Facebook for the enterprise!” That’s a call to action, but what does it mean, and why will it fail? There is a gulf of difference in the use case for 2.0 in the Enterprise vs. the Web. Deloitte research indicates the best starting point for E2.0 is exception management, not making friends. Permissions issues, incentives, and infrastructure differ enormously when you consider the enterprise vs. the web. Enterprise architects and decision makers need to look at the web to gather ideas but not to look in the mirror.

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Athens Group is an independent consulting firm based in Houston, Texas. In 2009, the company migrated their Athens Group Quality Management System (AGQMS), industry knowledge base, and training curriculum to Traction TeamPage where the information is easily accessed, collectively edited, and the content can be moderated where necessary. TeamPage became their integrated Intranet. In 2011, the TeamPage Attivio Search Module was added to further improve information access with automatic page ranking and faceted drill down navigation.

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KMWorld recognized Traction Software's TeamPage as a Trend-Setting Product for 2011. TeamPage: "enables searching both external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal or external content." KMWorld's judging panel of editorial colleagues, analysts, system integrators and users evaluated over 800 products in reaching their decision for KMWorld's ninth annual list. Traction Software is honored that KMWorld has selected TeamPage as a Trend-Setting Product for the fourth time. » Read KMWorld Trend-Setting Products of 2011

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Writing in the 23 Aug 2011 Financial Times, John Hagel and John Seely Brown of the Deloitte Center for the Edge advise CIO's how to improve performance, usually without increasing spending. They recommend that CIO's identify their biggest pain points, and adopt a Performance Improvement Funnel approach to leverage the unique, full value of social software. Hagel and Brown cite two examples from their Feb 2011 Social Software for Business study including: "Alcoa Fastening Systems reduced time spent on compliance activities by 61 percent using an internal collaborative platform provided by Traction Software. Both companies targeted specific pain points and were able to deliver tangible improvement in performance that mattered to the senior executives of the firm." » Read the full story

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Vote here for Alcoa's Forrester Groundswell Award What were you doing at 7:15AM Saturday July 2, 2011? Sleeping? Getting ready for a Fourth of July weekend picnic or a trip to the beach? Joe Crumpler of Alcoa Fastening Systems (AFS) was reaching for his iPad to review status for the world wide roll-out of an Oracle upgrade scheduled for the holiday weekend. The story starts the night before. Joe writes in the Next Think Next blog that he co-authors with Brian Tullis:

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Bill Ives AppGap Review analyzes Traction Software's E2.0 Boston 2011 TeamPage Attivio Plus and Social Enterprise Web annoucement. Ives says: "Using search as a lever to span silos and system of record makes their native content addressable and actionable in place without import or conversion. This is similar to the way search loosely couples content across many sources on the public Web, but focused on a business intranet." Ives also reviews project dashboard and activity stream capabilities introduced with Traction TeamPage Release 5.2, saying: "I also like what they are doing with Activity Streams as I think this is one of the most important features of an Enterprise 2.0 platform." » Read the Full Story

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Forbes Connected Business blogger Rawn Shaw writes on the value of keeping a record of your work. This observable work practice documents your accomplishments, helps you understand your own performance, preserves knowledge, and provides context when you and others work on the same project, talk to the same customer, or you transfer to a new job. Shaw says: "The subtler psychological point is that it is easier to document and track a project or activity if you can do it in the flow of what you are doing, rather than returning after the activity is complete... In talking to Larry Hawes, analyst and consultant at Dow Brook Advisory Services, vendors like Traction Software and IBM provide the tools to support managing a practice of observable work." » Read the full story

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Analyst Peter O'Kelly comments on KMWorld's Marrying deep search and navigation saying "...While it may not (yet…) be trendy to be the market-leading collaborative hypertext journaling platform, I believe that’s what the Traction team has created, and that TeamPages’s underlying architecture and flexibility, especially when used in conjunction with Attivio for faceted search and navigation, make it especially powerful for the various types of tools and services (workspaces, blogs, wikis, activity streams, tagging, tasks, etc.) now commonly associated with “social” software/services." » Read the full post

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Traction and Attivio team up for the enterprise Traction Software has released TeamPage Attivio Search Plus to index and search external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal or external content. These TeamPage options connect TeamPage with structured data or unstructured content in sources including Microsoft SharePoint, EMC Documentum, Microsoft Exchange, file servers, SQL databases, intranets, and the public Web. » Read the full story

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Yokohama Japan, 21 Jun 2011 Applied Knowledge Company, Inc President Masayuki Kojima announces availability of Traction TeamPage 5.2 in Japan. The newest release of TeamPage includes an enhanced task list, providing enhanced situational awareness and a birds-eye view of entire projects. TeamPage includes a fully localized Japanese user interface selectable as a default or personal preference as well as Japanese language search. » Read the Japanese language release or Google English translation.

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Discover, Discuss, Tag, Task, and Share Content stored in SharePoint, Documentum, File servers, Exchange, SQL Databases, and the Web Boston, Mass / Enterprise 2.0 Conference Booth #418 — June 21, 2011 — Traction® Software Inc, the leader in social software for work, today announced TeamPage Attivio Search Plus to index and search external sources, and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal or external content. These TeamPage options connect TeamPage with structured data or unstructured content in sources including Microsoft SharePoint, EMC Documentum, Microsoft Exchange, file servers, SQL databases, intranets, and the public Web. Read » Full Release Download Traction TeamPage Social Web Handout (.pdf)

Bill Ives writes in The App Gap: The Enterprise 2.0 Conference in Boston this coming week is often a place for related new product announcements. That is certainly the case this year. Here is the list of companies making announcements leading up to or at the Enterprise 2.0 Conference that I received this week. I have also spoken to three of the firms this week, Adobe, NewsGator, and Traction, and more in-depth coverage of their new moves will follow on this blog. I am also scheduled to speak to a few others in the coming weeks. » Read the full story

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Fierce Content Management editor Ron Miller interviews Traction Software President and co-founder Greg Lloyd. Topics include: Enterprise 2.0 evolution, business benefits and barriers to wide-spread adoption; relationship between content management, enterprise collaboration tools, search and knowledge management; why Traction Software decided to introduce a project-driven metaphor for TeamPage collaboration: "GL: I believe the ability to link plans, actions, discussion and work product (in any system of record) in context is the key to unlocking the value of social software for businesses of any size." » Read the full story

Traction Software will be exhibiting at Enterprise 2.0 Boston Booth #418 on 21-22 June, and we hope to see you there! Learn about Traction's new TeamPage 5.2 release that combines the freedom of social software with action tracking for follow through. Traction Software customers in Deloitte's independent Social Software for Business Performance study show dramatic, measurable results. Learn more and position your organization for growth in 2011. We'll also be making a product and partnership announcements that you won't want to miss - stay tuned here, see us a E2.0 Boston, or follow @TractionTeam on Twitter. To pre-schedule a meeting with Jordan Frank or Greg Lloyd at E2.0 Boston, please email e20boston@tractionsoftware.com, use Traction's contact form or use Twitter. Update: see 21 Jun 2011 | Traction Software Introduces Social Enterprise Web

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Newton MA — May 25, 2011 — Attivio, Inc. announced that IDG's Computerworld Honors Program has acknowledged its work with the Borlaug Global Rust Initiative (BGRI) and Traction Software to create a community portal developed to help fight the spread of wheat rust. As part of the award program, the BGRI has been named as a 2011 Laureate. The annual award program honors visionary applications of information technology promoting positive social, economic and educational change. The BGRI project organizers, led by Cornell University, selected Traction Software's TeamPage, a social software solution that combines wiki, blog, tagging, activity streams, discussion and social networking capabilities in a secure, scalable Enterprise 2.0 social software platform, as a basis for the portal. Additionally, Attivio's Active Intelligence Engine (AIE), was chosen to power search and information access, which are considered to be vital functions for the website. The Computerworld Honors awards will be presented at the Annual Laureates Medal Ceremony & Gala Awards on June 20, 2011 at the Andrew W. Mellon Auditorium in Washington, D.C. Read » Full Release See also BGRI UG-99 Video

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CMS Wire reporter Geoff Spick on Traction TeamPage 5.2: "Having made a big play of tracking and collaboration in last year's 5.1 TeamPage release of its social enterprise tool, Traction makes reading what's going on easier with the introduction of slick-looking, context-based dashboards and activity feeds in the new 5.2 release." He says: "Able to view projects by tasks, people working on them, conversation threads, Traction TeamPage can be used by all parties, including teams, clients and other users with permission-based access to appropriate parts of a project and encourage collaboration and rapid solution of speed bumps or problems" » Read the Full Story

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Fierce Content Management editor Ron Miller describes Traction TeamPage 5.2 as providing new tools to track different levels of project activity. The project dashboard tracks detailed actions, while also allowing you to step back to see the bigger picture. Miller says: "When you see something you like you can tag it or comment on it and help raise the visibility of the post for others who might be interested in it. Using the project metaphor as the basis for understanding information in the corporate social stream, the idea is to give you a hook on which to hang the information. » Read the Full Story

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Providence RI — May 10, 2011— Traction Software Inc, the leader in enterprise social software for work today announced Traction TeamPage Release 5.2 with new capabilities to make it simple to track actions, show activity, watch status, and follow discussions embedded in the flow of collaborative work. TeamPage 5.2's new activity dashboards show actions, status and work in context using a format that's easy to read and reduces information overload. Activity dashboards allow people dive into and watch activity associated with projects or milestones they want to focus on, while also seeing, searching, exploring and connecting with others across a broad view of actions organized by business context as well as person. Read » Full Release and videos

Traction Software is happy to co-sponsor the Project Management Institute Mass Bay Chapter Professional Development Day, Saturday 30 April 2011 at the Conference Center at Bentley University, Waltham MA. The event is open to PMI members and non-members - anyone engaged in or impacted by the Project Management profession, from Junior and Senior Project Managers to Managers and Senior Staff. Enjoy the keynote and breakout sessions and earn 6 PDU's toward the Project Management Institute's Professional Education Requirements. See and ask questions about Traction TeamPage's new integrated Action Tracking and Project Management capabilities at the sponsor exhibit during lunch and breaks. For more information, see the PMI Mass Bay PDD registration and program page.

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For the seventh consecutive year, KMWorld recognized Traction Software's market leadership by naming the company to their KMWorld 100 Companies that Matter in Knowledge Management. The list is compiled by KMWorld's panel of KM practitioners, theorists, analysts, vendors and their customers and colleagues. "We're honored that KMWorld continues to rank Traction Software as a company that matters in Knowledge Management," said Greg Lloyd, Traction Software President and co-founder, "In 2010 we brought TeamPage Release 5.0 and 5.1 to market, introducing a new generation of social software with integrated collaboration, communication, action tracking and exception handling along with a user interface that's fast, great looking and simple to use. I thank Traction Software's employees and customers for earning this recognition as well as KMWorld for awarding it." » See the 2011 KMWorld 100 list

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[TEPCO Systems Corporation adopts Traction TeamPage for enterprise support services] 株式会社アプライドナレッジ(本社：神奈川県横浜市、代表取締役：小島 政行)は、東京電力グループの情報子会社である株式会社テプコシステムズ(本社：東京都江東区、代表取締役社長：平井 憲)が、社内システムサポート業務のプラットフォームとしてアプライドナレッジの企業向けコラボレーションツール「TeamPage」を採用したことを発 表します。テプコシステムズの総務部情報管理グループでは現在、約2,000名の社員からの社内IT基盤の利用に関する問い合わせに7名の専任者で回答業務を行って います。これまで主にメールシステムで業務を行っていましたが、グループ内での回答過程の共有や回答履歴の蓄積を徹底して業務品質を向上させる目的で 「TeamPage」を導入し、本年1月より本格運用を開始しました。 Read » full release (Japanese)

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NEWTON, Mass, Feb. 28, 2011 -- Attivio, Inc. and Traction Software today announced their work with the Borlaug Global Rust Initiative (BGRI) and Cornell University to create a community portal, bringing together scientists, biologists, universities and agricultural organizations from more than 45 countries to collaborate, educate and disseminate details on wheat rust research and best practices to prevent its spread. To date, the portal has been very successful and was recently honored with a 2010 Forrester Groundswell Award in the category of "Social Impact".

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"The paper highlights the experience of one early adopter, Alcoa Fastening Systems, which has significantly improved employee productivity -- achieving a 61 percent reduction in time required for compliance activities -- by leveraging social [Traction TeamPage] software tools." - Deloitte 23 Feb 2011 press release. Traction TeamPage customers Alcoa Fastening Systems and Ensign Bickford are featured in a new independent report: Social Software for Business Performance - The missing link in social software: Measurable Business improvements by John Hagel III of the Deloitte Center for the Edge.

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Yesterday I read GigaOM analyst and editor Haydn Shaughnessy's Future of Work Platforms report (registration required, free seven day trial available). I commented: Haydn -- A very thoughtful and useful analysis – a combination that’s all too rare! I’m particularly happy to see your thoughts on observable work (see the full report for Haydn's excellent analysis).

Ever since Jon Udell coined the term, it struck me as good way to talk about practical benefits and a business purpose for collaboration. In my opinion it helps by pealing back issues of privacy in context and activity streams, along with subtleties required to support the social dance of getting things done, dealing with exceptions, and staying aware of what’s going around you without getting swamped. This is much closer to jazz than the world of canned business transactions. It requires a level of attention to ease of use and user experience that’s just as important but in many ways more challenging to do well in a business context than for the public Web.

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GigaOm Pro analyst Haydn Shaughnessy writes "The enterprise collaboration space has entered an exciting new phase of collaboration. New software and applications are coming to market, as are new concepts for how to work and communicate in the knowledge age." Shaughnessy analyzes the new diversity of work, the human element, and provides key takeaways as well as reviews of hosted and E2.0 collaborative platforms. The free summary includes complete table of contents [ including Traction Software in the E2.0 Platform space ]. A GigaOm Pro subscription is required to view the full report, with a seven day Free Trial available. » Read the summary see also The Future of Work Platforms: Like Jazz

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Simon Mackie of Web Worker Daily writes about the new GigaOm Pro report on The Future of Work Platforms (subscription required). Mackie highlights experience, driving new concepts in collaborative, work, ease of implementation, deep system integration, work process innovation, and stronger management oversight as potentially sustainable differentiators for companies [ including Traction Software ] in a feature comparison table from the report. » Read the full story.

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Gleanster today announced the publication of three new "Gleansight" benchmark reports, on Mobile Marketing, Business Intelligence and Enterprise Collaboration. Drawing from the experiences of more than five hundred companies, the reports offer a comprehensive look at how Top Performers are implementing each of these initiatives to achieve their desired business objectives.

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Jordan Frank writes: At the Gilbane Conference last month I stood in for Greg Lloyd in the Portal or Enterprise Social Software: Which Collaboration Environment to Choose? panel with David Seuss (CEO, Northern Light) and Jay Batson (Co-Founder and VP, Acquia).

12月13日、アプライドナレッジは、コラボレーションツール「TeamPage 5.1」を発表。同日より販売開始した。

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Bob Gourley, CTOLabs writes: "This list reviews the companies regarded as having very high potential to change the way IT is done in large enterprises. For a company to be on the list they must have a currently shipping capability that appears to be a real game changer in enterprise IT." Traction Software is listed as one of the Disruptive small to medium companies versus IT Powerhouses like IBM, Microsoft and Oracle. » Read the Full Story

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Bill Ives AppGap Review of Traction TeamPage Release 5.1 focuses on Traction's new integrated action tracking and project management: "The action tracking concept is not old school project management with Gantt charts and resource allocation. It is allowing employees to manage their work tasks and make this management transparent to those who need to know...This is the action tracking part of project management for the regular employee, not the program management office. It brings this activity into the enterprise 2.0 world as every task is treated as an object for comments, RSS, and made searchable to those with the proper permissions. Traction has always had great granular security and this permission level technology is applied here, as well." » Read the Full Story

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Traction Software has announced new TeamPage capabilities to help teams work together more effectively. Traction TeamPage Release 5.1 makes it easy for individuals to see their own action plans, the status of shared projects, team workload, individual progress and team progress toward common goals--all within the context of the TeamPage collaboration and communication platform where the planned work can also be managed or done. » Read the full story

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Cornell information specialists received a 2010 Forrester Groundswell Award Nov. 19 for the globalrust.org website, which provides wheat warriors the advantages they need to combat the virulent new diseases of wheat that threaten world food security... From the beginning, the project presented various communication challenges related to intranets and extranets that the DRRW Web team knew they would have to solve to engage all the project partners... "We wanted to engage wheat scientists and promote multidimensional engagement," said Nelson, former communications director for the DRRW and an extension associate at Cornell. "We were looking for the ability to mix social, mobile, multichannel and media to make it easier for these high-value scientists to work together."... A combination of Traction TeamPage software and Attivio's Active Intelligence Engine enables the globalrust.org website to be user-friendly and deliver key content to more than 300 researchers daily » Read the full story

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Traction Software is honored to be named one of EContent Magazine's one hundred companies that matter most in the digital content industry. Traction was one of only ten companies named to the list in the collaboration category. Traction Software partner Attivio was named to the 2010 EContent 100 list in the search category. EContent Editor-in-chief Michelle Manafy said: "... this year our judging team was tougher than ever before. Few (if any) incumbents were kept on through mindshare and momentum alone; every company was held up to scrutiny in terms of innovation and meeting customer needs. It was a challenging year for voting—as it has been for the companies that made this list through their hard work, customer focus, and continued responsiveness to the changing digital content landscape. The need to leverage tools to effectively maximize the value of digital content has never been greater. Like the creation of this list, the process is a tough one, but it’s well worth it." » See the EContent 100 Introduction and Category Descriptions and the EContent Judging Team.

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London, November 19, 2010 Forrester Research, Inc. honored the six final 2010 Forrester Groundswell Award winners for excellence in effective use of social technologies to advance an organizational or business goal. Winners of the fourth annual Forrester Groundswell Awards in the International Business-to-Consumer (B2C) division were honored at Forrester's Marketing & Strategy Forum EMEA in London. "We're thrilled by the diversity and quality of the entries in this year's International Forrester Groundswell Awards," said Nate Elliott, principal analyst at Forrester. "With consumers worldwide embracing social technologies, the Groundswell is now global. The finalists and winners we've recognized — including local efforts on four continents and a number of truly global programs — are among the leaders in using social tools to reach and serve their customers." » Read the Forrester Press Release

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Meet Jordan Frank and see Traction TeamPage 5.1 at Booth # 406, KMWorld 2010 at the Renaissance Washington DC Hotel. TeamPage Release 5.1 makes it easy for individuals to see their own action plans, the status of shared projects, team workload, individual progress, and team progress toward common goals, all within the context of the TeamPage collaboration and communication platform. This clear and simple model is focused on the lightweight coordination of individual and team actions that drive collection, analysis and planning for knowledge management, intelligence analysis, and all business activities.

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Combating the Wheat Rust Pandemic: Bridging the Worldwide Scientific Community with Enterprise 2.0 Social Software Wheat rust is a serious fungal disease affecting wheat caused by the rust fungus Puccinia triticina. It is the most prevalent of all the wheat rust diseases, occurring in nearly all areas where wheat is grown. Thought to be all but extinct for more than 50 years, the world is now facing a new pandemic of wheat rust -- Ug99, a highly virulent stem rust variant. This strain could potentially be responsible for the destruction of more than a third of worldwide wheat production. Such a failure could be devastating as wheat is the world's most widely planted crop and accounts for a fifth of humanity's calorie intake (1).

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EContent's Marji McClure reports on how collaborative tools integrated with knowledge capture can streamline complex business processes while also providing valuable insights organizations for future use. She interviewed D. Craig McHenry, senior director of competitor insights of Pfizer Nutrition. “The big issue we found ourselves needing to address,” says McHenry, “was how do we really build over time a complete record of the different pieces of information gathered and analyzed and assessed and document it? How do we create a living history or a living document of that conversation?” McHenry and his team turned to Traction TeamPage. McHenry cites benefits of the Traction solution including reduction in the amount of information being pushed through the company's email system, making it less burdensome to stay engaged and on top of what happens in discussion. » Read the full story

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Analyst Bill Ives reviews Traction TeamPage Release 5.1 new Action Tracking capabilities. Bill includes screen shots of task, milestone and personal profile views along with his analysis. He says: "The action tracking concept is not old school project management with Gantt charts and resource allocation. It is allowing employees to manage their work tasks and make this management transparent to those who need to know. This is where the observable work comes it. I have seen considerable improvement in employee and team performance when their work becomes transparent to the right others. The spot light does wonders when applied correctly. ... I think that this complete collection of new capabilities builds on the strong platform already established to take it further into the ideal of enterprise 2.0. Here the activities of an organization are accessible to those who need to know and this transparency operates at the task or action level." » Read the Full Story

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Santa Clara CA / Enterprise 2.0 — November 9, 2010 — Bridging project management and the flow of work Traction Software, the leader in enterprise social software innovation, today announced new TeamPage capabilities to help teams work together more effectively. Traction TeamPage Release 5.1 makes it easy for individuals to see their own action plans, the status of shared projects, team workload, individual progress, and team progress toward common goals – all within the context of the TeamPage collaboration and communication platform where the planned work can also be managed or done. Read » full release

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EContent reporter Kurt Schiller describes how the Borlaug Global Rust Initiative (BGRI) is marshaling a global response to a threat to world's food supply. Wheat rust is a virulent crop disease spread by the wind that can rapidly decimate crops leading to drastically reduced harvest and the threat of famine - currently endangering Africa, Asia and the Middle East. BGRI chose Traction TeamPage and its Attivio powered advanced search capability to quickly stand up a hub for collaborative scientific research, planning and public communication of the latest research results to a global audience. See the Traction TeamPage powered BGRI site globalrust.org » Read the Full Story

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Paula Thornton followed up on a TUG tradition she started last year with a series of short and lively interviews of folk who participated in TUG 2010 Newport. This year Paula interviewed: Brian Tullis, Alcoa (preview below); Michael Wadsworth, Decagon; Patrice Livingston and Masayuki Kojima, AKJ Ltd.

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TUG 2010 Newport was the best Traction User Group meeting yet! For links to individual video and audio podcasts of the fifth annual Traction User Group 12-15 Oct 2010 sessions and slides, see the TUG 2010 Newport Agenda page. Keynotes, customer talks, interviews, training sessions, and Thursday 14 October's Observable Workshop are published on the Traction User Group blip.tv channel, presentation slides in the Traction Slideshare archive. The #TUG2010 Twitter archive is a record of the lively TUG Twitter stream. See Chris Nuzum, Traction Software CTO and co-founder's TUG 2010 Traction Update below.

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If you can't make it to the fifth annual Traction User Group meeting on 12-15 October 2010 in Newport RI, you can still join the fun on Twitter! Use hash tag #TUG2010 to follow updates from Newport or ask questions - see live updates below. You can also follow folk attending TUG 2010 Newport with the TUG2010-Newport list

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Jon Udell - author, information architect, software developer and new media innovator - will give a closing keynote for the 2010 Traction User Group conference in Newport RI on 13 Oct 2010, bookending Jim McGee's opening keynote on Observable Work. Jon's 1999 book, Practical Internet Groupware, helped lay the foundation for what we now call social software. Udell was formerly a software developer at Lotus, BYTE Magazine’s executive editor and Web maven, and an independent consultant. He is now a writer and producer for Microsoft as well as a hands on organizer of the elmcity project, see Jon's blog and bio page.

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A few days ago the Enterprise 2.0 Blog published Venkatesh Rao's excellent post The Real Reasons Enterprise Search is Broken. When he hears ironic jokes comparing search on the public Web versus internal enterprise search, Venkatesh notes: "People move on because they seem to think that this is incompetence at work. Search is soo 1.0 right? It's been solved and we're just fumbling the execution, right?" He says: "I have reached a radical conclusion: broken search is the problem, but fixing search is not the solution. Search breaks behind the firewall for social, not technical reasons... Let's start with the blindingly obvious, and then draw some weird conclusions." I think they are perceptive conclusions based on sound analysis, and agree with most, but come at the problem from a different angle.

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KMWorld recognizes Traction's continued leadership in the Enterprise 2.0 market, naming Traction TeamPage a KMWorld Trend-Setting Product of 2010. KMWorld Editor in Chief Hugh McKellar says: "This year, more than 600 products were assessed by our judging panel which consists of editorial colleagues, analysts, system integrators, vendors themselves (sometimes even competitive ones), line-of-business managers and users. The products selected all demonstrate clearly identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers." » Read the September 1, 2010 KMWorld Trend-Setting Products of 2010 announcement.

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The Borlaug Global Rust Initiative is a great example of Enterprise 2.0 technology used to support global collaboration aimed at finding and implementing a solution to a complex and urgent problem - as originally envisioned by hypertext pioneer Douglas Engelbart. How urgent? "90 percent of the world's wheat has little or no protection against Ug99 wheat rust. This plant disease could quickly spread and annihilate a crop that provides a third of the world's calories." The Borlaug Global Rust Initiative was formed to reduce the world's vulnerability to wheat rust diseases through a first-ever international collaboration in wheat research. We're happy the Borlaug Global Rust Initiative case has been nominated for Forrester's 2010 GroundSwell award. Please read the Groundswell page on The Borlaug Global Rust Initiative's Knowledge Bank - and add your own rating, comment and review for the BGRI case and others.

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Brian Tullis and Joe Crumpler of Alcoa Fastening Systems have done a great job speaking and writing about their experience using Traction TeamPage to support their innovative approach to project work. A lot of people ask for Enterprise 2.0 examples which show measurable return and provide practical advice based on experience: Brian and Joe do exactly that. We're happy their Alcoa Fastening Systems case has been nominated for Forrester's 2010 GroundSwell award. Please read the Groundswell page on Observable Work Principles - and add your own rating, comment and review on their case and others. Here's their Groundswell page summary:

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Brian Tullis and Joe Crumpler did a lively talk on Enterprise 2.0 and Observable Work at the Burton Group Catalyst 2010 North America conference in San Diego. For those of us who couldn't be there in person, see their Abstract quoted below and the enthusiastic Twitter stream from 29 Jul 2010! I'll add a link to their speaker notes and slides when they become available. Update: Brian posted Enterprise 2.0 and Observable work slides and speaker notes. For slides see inline Slideshare below. Sounded like a super session!

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Jim McGee, Managing Director at New Shoreham Consulting, expert on organizational design and change management for Enterprise 2.0 and Social Media Technologies will deliver the Traction User Group 2010 opening keynote in Newport Rhode Island on Oct 13. Jim is also well known as the author of the popular McGee's Musings weblog on Knowledge Management, Enterprise 2.0 and Social Media technology. On Twitter follow Jim as @JMcGee.

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I really like Jim McGee's Jun 23 blog post Managing the visibility of knowledge work. Jim makes the excellent point that "Invisibility is an accidental and little-recognized characteristic of digital knowledge work." and points back to his 2002 post Knowledge Work as Craft Work to reflect on what Jim calls a "dangerous tension between industrial frameworks and knowledge work as craft work". Early in his 2002 post he says:

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Enterprise 2.0 Boston MA — June 15, 2010 — A fresh look at how social networking and collaboration work for business Traction® Software, the leading developer of enterprise 2.0 social software for secure, scalable collaboration, today announced Traction® TeamPage Release 5.0. This release uses Traction’s new generation Proteus interface technology to deliver a look and feel that’s fast, easy to use, and looks great. TeamPage 5.0 leverages this technology to integrate extensible personal profile pages, Twitter style personal status, group live blog technology, a slick and simple Feed summary and more as natural parts of Traction's award winning Enterprise 2.0 collaboration platform. Read » full release

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Traction® TeamPage Release 5.0's new generation interface technology is fast, simple, and looks great. TeamPage 5.0 leverages this technology to deliver personal profile pages, Twitter style personal status, a flexible follow model with faceted navigation, a top down Feed view of activity and more as a natural part of Traction's award winning Enterprise 2.0 collaboration platform. TeamPage 5.0 puts social software to work for activities that matter most for your business including new product development, sales, life cycle product support, communication with clients and sales partners, collaboration with customers and key suppliers, tracking business issues, marketing and competitive intelligence.

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If you plan to attend Enterprise 2.0 Boston 2010, be sure to visit Traction Software at Booth #515 between 11:30 am through 6:00 pm Tuesday and Wednesday for a major Traction TeamPage product announcement and demonstration! Jordan Frank will be at E2.0 Boston as a panelist for Monday morning's Selling the Case for Accelerating Business Performance with Enterprise Collaboration Technologies Workshop run by Oliver Marks and Sameer Patel (8:30-11:45am). He'll also represent Traction Software for the Social Vendor Idol competition versus Blue Kiwi, Cubetree, Newsgator and Socialtext (3:30-4:30pm Tuesday) - be sure to watch and vote! Greg Lloyd will be a panelist on Mike Gotta's Expert Panel on Standards for Social Computing in the Enterprise (2:15-3:15pm Wednesday). To schedule a meeting, please email e20boston@tractionsoftware.com See you in Boston!

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Traction Software's Fifth Annual Traction User Group Meeting (TUG 2010) will be in Newport Rhode Island, 12-15 October 2010. Mark your calendars! Wed 13 Oct will feature an opening keynote by Jim McGee followed by a TeamPage update by Chris Nuzum CTO and co-founder of Traction Software, a talk by Attivio VP of Engineering Rik Tamm-Daniels, customer stories, and a closing keynote by Jon Udell. If you can't attend TUG 2010 Newport in person Follow TUG 2010 Newport on Twitter

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John Tropea writes May 26, 2010: A while ago I posted about using wikis to handle process failures, conversations around objects, and activity-centric collaboration; well these posts highly relate to informal processes and ad-hoc collaboration, which is something Jordan Frank know’s a lot about, and which the software firm he works for (Traction Software) can deliver in a way that really differentiates them from other players in the market like Jive SBS, Socialtext, Open Text Social Workplace, etc. See John's Software for agile ad-hoc processes blog post for Jordan's video clip, along with John's summary of key points, and analysis including:

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Attivio's customer portfolio features some of the most innovative and forward-looking companies in the technology and business sectors. See Attivio Customer Spotlight: Traction Software for a video featuring Traction Software's Greg Lloyd, Jordan Frank and Chris Nuzum.

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April 30, 2010 Traction TeamPage is the top featured product of the AIIM Enterprise 2.0 Community Buyer's Guide. Read Traction TeamPage rating and reviews.

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Traction Software Partner Applied Knowledge Company Ltd will participate in the Knowledge Management Society of Japan's 2010 Knowledge Management Forum held in Tokyo, 20 April 2010. AKJ will demonstrate Traction TeamPage at the Exhibition Showcase, and AKJ CEO Masayuki Kojima will lead a free Traction TeamPage workshop (registration required). See Knowledge Management Forum 2010 [ in Japanese ] for more participation and registration information.

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For the sixth consecutive year, KMWorld recognized Traction Software's market leadership in Enterprise 2.0 Social Software by naming the company to their KMWorld 100 Companies that Matter in Knowledge Management. The list is compiled by KMWorld's panel of KM practitioners, theorists, analysts, vendors and their customers and colleagues. "We're honored by KMWorld's recognition of Traction Software. I'm extremely happy to accept this award on behalf of Traction's outstanding employees, partners and customers. " said Greg Lloyd, Traction Software President and co-founder, "I believe that customer success using Traction TeamPage is proving the business value of knowledge management by making KM part of the context of work, benefiting everyone in the organization, every day." » See the 2010 KMWorld 100 list

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Read this Wired Magazine story Red Menace: Stop the Ug99 Fungus Before Its Spores Bring Starvation on the Borlaug Global Rust Initiative's leadership in a global collaborative effort to combat a critical threat to the world's food supply. Fighting Ug99 wheat rust requires a global response bringing together a diverse community in the US, Africa, Europe and Asia, including plant biologists, plant breeders, field agents, molecular biologists, NGO's, and BGRI sponsors. We're happy and proud that that BGRI is a Traction Software customer, and that BGRI's globalrust.org site is powered by Traction TeamPage, used as a hub for both public information on Ug99 wheat rust and for global collaborative scientific research.

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Business and KM consultant Jack Vinson follows Jim McGee's suggestion and posts his own thoughts on Paula Thornton's video interview with Traction Software's Jordan Frank Vinson says: "The idea behind "responsibility to collaborate" is that the world of work has shifted from my value being solely about I know, though that is still important. Now it is just as important to spread the word and bring together my ideas with those of others in a more open way. This also plays at a group level, where collective responsibility to work together and learn from one another can elevate the level of conversation for people the next time they have an official business meeting. Imagine having issues established and discussed in an easily-accessible way (instead of behind closed doors or even at the water cooler)." » Read his full Knowledge Jolt with Jack post and watch the video.

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New Shoreham Consulting Managing Director Jim McGee encourages readers to watch and reflect on Paula Thornton's video interview with Traction Software's Jordan Frank McGee says: "You need to develop a well-tuned design sense to take full advantage of the technologies intended to support collaborative and creative knowledge work. You need to be especially careful to avoid the temptations to over-engineer the technology or the process. The examples that Jordan shares are rooted in the augmentation philosophies of Doug Engelbart rather than the automation philosophies of Frederick Taylor." » Read the full 7 Jan 2010 McGee's Musings post and watch the video.

For more video interviews and Traction User Group talks see the Traction User Group channel on Blip.tv and 12-15 Oct 2010 | Fifth Annual Traction User Group Meeting, TUG 2010 Newport

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AppGap Analyst Bill Ives reviews Traction TeamPage Release 4.2 new capabilities, focusing on the Developer Release preview of Traction's Google Web Toolkit (GWT) based Proteus interface. Traction Software President Greg Lloyd demonstrated Proteus using Traction's production TeamPage server and content. Bill includes screen shots of Proteus Feed views that make it easy to scan and navigate status, new content, edits, tag and moderation actions by space or person - including aggregate roll-up views. Proteus' use of GWT technology makes updates and navigation speedy using automatically compiled web-browser optimized updates that are delivered incrementally. This makes navigation, inline editing and animation effects fast, simple and attractive as well as extensible and developer friendly. Bill concludes: "I think these are all very smart moves and makes Traction more attractive to large enterprise. There is the greater flexibility of interface through Google Web Toolkit, more robust search through Attivio, and heavy duty data management through Oracle. I am looking forward to seeing what they do next." » Read the Full Story

See also Introducing Proteus (demo) for brief tour and Proteus GWT Tech talk slides and interviews.

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MIT Center for Digital Business principle research scientist Andrew McAfee references Traction Software President Greg Lloyd's Enterprise 2.0 Schism blog post in thinking about and responding to points raised in recent Enterprise 2.0 debates. McAfee does not believe that "... E2.0's tools, approaches and philosophies making managers, hierarchies, org charts and formal cross functional business processes obsolete," but does believe that "... ESSPs [ Emergent Social Software Platforms ] will have about as big an impact on the informal processes of the organization as large-scale commercial enterprise systems (ERP, CRM, Supply Chain, etc.) have had on the formal processes." A that's huge deal for organizations. » Read the Full Story

See also follow-on discussion: How big a deal is Enterprise 2.0? What do you mean by "Big"?

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Burton Group Analyst Larry Cannell on Traction Software President Greg Lloyd's recent blog post: "This Enterprise 2.0 perspective is about bringing to bear the resources a company has to help people make the best decisions and improving the quality of their collective work. This is language even a pragmatic business manager can understand." Cannell would like to see more coverage of Enterprise 2.0 from a work based perspective. » Read the Full Story and more on Burton Group's Online Workplace Framework.

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CMSWire's David Roe says Traction Software Release 4.2 has added "... new features that gives users the ability to post content and comments on company wikis or blogs ‘on the road’ with simple, secure two-way email based collaboration." Roe characterizes this release as "... more than just an upgrade enabling collaboration using Blackberry or other mobile devices" with its use of a new internal architecture that enables Attivio search and an Oracle RDB backend demonstrated at Enterprise 2.0 San Francisco. » Read the Full Story

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AppGap Analyst Bill Ives interviews Attivio CTO Sid Probstein and VP of Marketing Maryanne Sinville on Traction Software's selection of the Attivio Active Intelligence Engine™ to power Traction TeamPage advanced search and content navigation. Sid explains how Attivio's early binding and query-side JOIN operator allows TeamPage to "link security with content that matches the users query and permissions". Sid provides examples using Traction TeamPage Release 4.2 screenshots showing Attivio powered TeamPage permission aware search, faceted navigation and tag clouds, and discusses Attivio's sentiment analyzer and Classification Module. » Read the Full Story

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Traction Software Partner Applied Knowledge Company Ltd announces availability of new Traction TeamPage release with full Japanese language localization and support » Read the Full Story [ in Japanese ] See also www.TractionSoftware.jp for news on TUG 2009 Japan

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Ron Miller of Fierce Content Management writes about a conversation he had with Traction Software President Greg Lloyd and Attivio CTO Sid Probstein. Miller says: "This is an interesting partnership because, as I've written here before, Enterprise 2.0 collaboration technology has the potential to be an organic knowledge management engine." Combining search, collaboration, and a security model is important. » Read the Full Story

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While at KMWorld 2009, Jordan Frank, Traction Software VP of Sales and Business Development led a customer panel titled Whats Social About Software and co-led a talk with Christine Connors of TriviumRLG at KMWorld 2009's counterpart, Taxonomy Boot Camp. In the session, Ontologies & Tagsonomies: Linked Data, Web 3.0 Tag Mush! Christine addressed questions including: What do ontologies provide that taxonomies and thesauri lack? What is the big deal about the semantic web? What’s the difference between the semantic web, linked data, and Web 3.0 and what are the technologies that will power this next evolution of the web? Jordan explored how driven social tagging can work for or against you and then suggests tagging and search driven entity extraction strategies that can put tagging to productive work. » Click here for the PDF of Jordan's presentation.

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Jordan Frank, Traction Software VP of Sales and Business Development will moderate a KMWorld 2009 panel What's Social About Software Wednesday Nov 18th 4:14 to 5:00PM: As "social software" is finding its way into the enterprise, people are wondering what's social about software and why it matters. These practitioners from leading organizations share their views on the realities of how interactions in social software platforms lead to productive work in the enterprise. Panel members include:
Carol Stickley, Manager, IT Knowledge Management - Avery Dennison
Joe Crumpler, IT Manager, ERP and Integration Projects - Alcoa Fastening Systems
Brian Tullis, Director, Information Services - Alcoa Fastening Systems

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I have to confess that I've enjoyed watching recent rounds of Enterprise 2.0 discussion and mud wrestling. The fact that so many people enjoy debating definitions, values, doctrinal principals - even the existence of Enterprise 2.0 - makes me think that E2.0 might best be framed as a religious debate. With that in mind, I'd like to introduce a new and exciting element: schism.

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Traction® Software today showcased three major capabilities that build on the new Traction TeamPage™ 4.2 release also announced today. “Traction TeamPage has always gotten high marks for its capabilities from analysts, independent reviewers and some of the most demanding and innovative customers in the world,” said Greg Lloyd, president and CEO of Traction Software. “We’re happy to be in this position to listen to our customers as well as the market. Today I’m happy to show Traction’s new Proteus Google Web Toolkit (GWT)-based Web interface and Attivio's Active Intelligence Engine™ (AIE) running on Traction TeamPage Release 4.2. These new capabilities combine Traction’s proven strengths with true innovation - delivering a simple, fast and beautiful user experience that leverages Google’s great Web user interface technology and Attivio’s track record for advanced search, and industry leading innovation in content analysis and navigation. The Oracle RDB backend for Traction TeamPage is a new option for customers with mission critical applications where the ability deploy and maintain all TeamPage data in an Oracle 10g or 11g server provides outstanding ease of use for a high-availability configuration on an RDB platform that’s the gold standard for enterprise IT.” All three new capabilities are available for evaluation and developer release of TeamPage R4.2 starting today, with customer qualified releases starting this quarter. Read » full release

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Traction® Software today announced Release 4.2 of its award winning Traction TeamPage™ enterprise 2.0 social software platform. The software now includes flexible mobile subscription and notification allowing road warriors to easily post content and comments with simple, secure two-way e-mail based collaboration. “With Traction customers in consulting and professional services as well as the pharmaceutical, manufacturing, high tech and government industries, we often see people using BlackBerry and other mobile email devices as much or more than their desktop or laptop Web browsers,” said Traction’s CEO Greg Lloyd. “We defined and developed these capabilities by collaborating with TeamPage customers in professional service firms who love their BlackBerry email as much as they love TeamPage in their browser. These new subscription features bring Enterprise 2.0 collaboration to the road warrior, making it easy to get a clean and simple summary including automatically generated context.” Read » full release

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Traction Software and Attivio today announced that Attvio's Active Intelligence Engine™ will power the Advanced Search and content navigation functions of Traction Software's TeamPage Enterprise 2.0 platform. Traction evaluated several market-leading solutions before choosing Attvio's unified information access engine for its single, flexible API, full Java support as well as its sophisticated and secure permissioning model. “Traction Software’s award-winning social software enables enterprises and government agencies to share information and collaborate in a secure environment. We needed to partner with an information access company that would enable our users to securely capture and share data across entities from one central repository,” said Greg Lloyd, President & Co-Founder of Traction Software. “Attivio was the clear choice for a variety of reasons, including its ability to update information in real-time to ensure the most relevant and current results. AIE improves our users’ ability to find content quickly and offers a dramatically smaller footprint than our previous search engine solution.” » Read full release

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Can't attend the Traction User Group 2009 meeting in person? Follow what's being said and talk back on Twitter using tag #TUG2009 . The Main event starts at 9:00AM EDT Wed 14 October with Carmen Medina's opening keynote Enterprise 2.0 and the Context of Work, followed by Chris Nuzum CTO and co-founder leading the Traction Software Roadmap discussion at 10:45AM EDT. See TUG 2009 Providence | Keynotes by Carmen Medina, Chris Nuzum and Stewart Mader

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Susan Scrupski (aka @ITSinsider) tweets Sep 22, 2009: reading a great preso by a Council member. great testimony for e20 vendor Traction Software @TractionTeam

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KMWorld recognizes Traction's continued leadership in the Enterprise 2.0 market, naming Traction TeamPage a KMWorld Trend-Setting Product of 2009. KMWorld Editor in Chief Hugh McKellar says: "[These products]... represent what we believe are the solutions that best exemplify the spirit of innovation demanded by the current economy, while providing their customers with the unique tools and capabilities to move and grow beyond the recession." » Read the August 28, 2009 KMWorld Trend-Setting Product announcement.

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Traction Software's fourth annual Traction User Group Meeting - TUG 2009 13-16 October 2009 in Providence RI - will feature an opening Keynote by Carmen Medina, closing Keynote by Stewart Mader and customer talks by Alcoa, Wyeth Pharmaceuticals, a top tier management consulting firm, and others. For live updates see What's being said about TUG 2009 on Twitter?. Tune in for Carmen Medina's 9:00AM EDT opening keynote followed by a Traction TeamPage Product Roadmap session and other highlights listed below. [ Update: See links below for TUG 2009 videos and slides ]

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Traction Software partner Applied Knowledge Company Japan announces free TeamPage seminars July 29, Aug 7, Aug 26 2009 at AKJ's Yokohama office. See CNET Japan announcement or AKJ Seminar Page for registration details.

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Traction Software partner Applied Knowledge Company Japan President Masayuki Kojima spoke and exhibited at the 2009 Tokyo IT Pharma Solutions Expo. Kojima-san's theme was use of Traction TeamPage to support strategic management of internal and external information. See highlights (in Japanese) below, with more information at TractionSoftware….

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Traction Software President and Co-founder Greg Lloyd was invited to a video interview on the Level 3 Red Couch at the Enterprise 2.0 Conference 2009 Boston - see below.

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Traction Software's fourth annual Traction User Group Meeting will be in Providence Rhode Island 13-16 October 2009. Mark your calendars! This year we'll feature more customer stories and roundtable / birds of a feather discussions as well as an exciting keynote and TeamPage roadmap session. In addition to the customer and keynote sessions we'll offer an afternoon of basic to power user Training preceding the Conference, and two days optional days of advanced training with SDL/SDK and Advanced Platform Topic tracks. For agenda, training, travel and registration information see tug2009.TractionS….

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Stuart Mader's Future Changes publishes a new Enterprise Wiki Software Guide. Mader identifies key Enterprise Wiki features and capabilities including: Workspaces, Permissions, User Management/LDAP, Notifications, Discussions and more. His summary for Traction TeamPage begins " Traction TeamPage is an enterprise wiki with the ability to host multiple workspaces, page level permissions, a rich text editor, threaded discussions, tagging, search, page and comment moderation, blogging, and templates... » Read the Full Enterprise Wiki Software Guide

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This year's Enterprise 2.0 Conference was June 22-25. Traction Software had a booth and Jordan Frank presented in the Market Leaders track on "What is Social About Software? And Why it Matters." Here's the presentation (PDF) and its abstract:

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Bersin & Associates' analyst David Mallon included a profile of Traction TeamPage in his report Enterprise Social Software 2009: Facts, Practical Analysis, Trends and Provider Profiles. The product profile shows "Complete or near complete functionality" in their Key Features Support, Collaboration, and Conversations score card. In the review of Traction TeamPage, the report says: "Traction also beats the odds when it comes to ability to innovate (the company is technologically at the top of the wiki field) and in providing customer support... Out of the box, Traction Software’s TeamPage application is the most fully featured social software platform covered in this study. It has the security and permissions models required to meet IT’s standards. The interface is clean and user-friendly." » Read The Full Report (Bersin Subscription or Payment Required)

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Enterprise 2.0 Blog - Stowe Boyd writes May 18, 2009 I interviewed Jordan Frank, of Traction Software, recently, an old friend that I haven’t spoken to in several years. Jordan and Traction have been working with companies applying social tools for quite a long time — almost ten years — and his insights are quite interesting, and detailed. >> Read More [ video below ]

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KMWorld quotes Tom Woodman, enterprise applications manager at KUKA Systems on use of Traction TeamPage to track, manage and report on issues across project groups. Woodman says: “TeamPage helped us document what wasn’t working, collaborate around potential solutions and turn on a dime to fix them. Then, it helped us spread the word about those improvements to the rest of the company very quickly. As a byproduct, we are also able to meet compliance requirements, because auditors can easily review the issues and determine if there are any that would need further scrutiny from a financial reporting point of view.” » Read More

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2009年4月14日（火）に開催された日本経済新聞社 主催「ナレッジマネジメントフォーラム2009」ワークショップでの弊社小島の講演『KMに必要なものは戦略、ツール、評価、そして風土改革です！』の一部を You Tube にアップしました。是非、ご覧ください。 [ As posted on TractionSoftware…. For English summary, please see April 2009 | Knowledge Management Forum Japan - grl ]

The Society for Competitive Intelligence Professionals SCIP 2009 annual conference will be held next week in Chicago - 22-24 April 2009. Come see Traction Software at our booth and at Jordan Frank's Clinical Skills Track presentation, Tagging Strategies and the Information T, on Thursday 23 April at 11:35 AM. You can also register for the free Intelligence 2.0 Clinic on April 22nd hosted by AuroraWDC (SCIP 2009 registration is not required for the Clinic)

If you're attending the Society of Competitive Intelligence Professional's annual SCIP 2009 conference next week - or happen to be in Chicago - join us from 2:00 to 5:00 PM on Wednesday April 22 for a free Intelligence 2.0 Clinic moderated by Arik Johnson of AuroraWDC and featuring CI Software and Systems from Traction Software, Digimind and Comintell. SCIP registration is not requried to attend the Intelligence 2009 Clinic. The event will be held in the Lincoln Executive Boardroom at the Sheraton Chicago. Click Here to find our more and RSVP.

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Traction Software partner Applied Knowledge Japan launched Traction's Japanese website (tractionsoftware….) and brought Traction TeamPage to a large audience this month at Knowledge Management Forum 2009 in Japan.

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David Roe of CMSWire reviewed the latest TeamPage 4.1 release and the plug-ins for Metrics and Ratings. About the new Metrics plug-in, he says "Traction is pin-pointing interactive learning by community members, administrators and managers about the document as one of the key advantages... With the new tools, it will be possible for Wiki administrators to build the Wiki around identified needs rather than building on information that is often out of date and inaccurate." » Read the Full Story

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DestinationCRM published Greg Lloyd's Who's on Your Team which highlights the importance of using wiki-style collaboraiton and social networking to make team boundaries fuzzier. These fuzzy boundaries, Professor Andrew McAfee says, makes it "easier to convert potential ties to strong or weak ties, and stay on top of what's happening in an extended network of connections you otherwise would not have made." Possibilities emerge to leverage weak ties and potential ties for productive work. Lloyd talks in detail about the nature of strong, weak, and potential ties, as well as the hub and spoke collaboration model that is essential to business communication » Read Full Story

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Carolina Reid's Solution for Managing (and Maximizing) Change is a case study covering KUKA Systems deployment of Traction TeamPage as a means to track and collaborate on process improvement. She wrote:

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Last week a friend who just signed up on Twitter said: "... just like Jon Stewart, I can't figure out how it works or why anyone would want to tweet or get anyone else's twitter. I had no idea what grunt and stalker is but I am assuming that is reality too. I put this all in the pocket with second life (stupid bulky awkward and totally useless)." So I reluctantly joined the crowd attempting to explain why people who have a job and have a life might be interested in Twitter. I decided to describe Twitter as one of three distinct places on the Web where I socialize every day: the public commons. The others two are my neighborhood and my workplace.

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KUKA is one of the world's leading suppliers of robotics as well as plant and systems engineering. Their Enterprise Applications group deployed Traction TeamPage in 2006 to support a process for collaborative Issue Tracking for their deployed enterprise information system.

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We're happy to announce the launch of a Japanese version of Traction Software's website and the extension of Traction's Free TeamPage5 Promotion and Forum to customers in Japan. The launch of the new site and customer Forum was done in partnership with Applied Knowledge Company Japan (AKJ).

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For the fifth consecutive year, KM World recognized Traction Software's market leadership in Enterprise 2.0 Social Software by naming the company to their list of 100 Companies that Matter in Knowledge Management. The list is compiled by KMWorld's panel of KM practitioners, theorists, analysts, vendors and their customers and colleagues. "Each company embodies as part of its culture agile and limber execution of its mission, embracing a spirit of both adaptability and innovation." said Hugh McKellar, Editor-in-Chief of KMWorld Magazine. Read Full Release

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In his review of Traction's recently announced TeamPage 4.1, Bill Ives focuses on how TeamPage puts social software to work: "I think these are all good additions enabling more of the social side of work to be transparent, measured, enhanced, and contribute to increased enterprise performance." » Read Full Review at the AppGap

Orient EuroPharma deployed Traction TeamPage in the year 2005 to address critical communication issues within the company. The deployment is supported by our partner, Applied Knowledge Company, in Japan. As of the date of this case study, March 2009, the focus on internal communications, market intelligence and document sharing has thrived and spread from the IT department throughout the organization. This interview with Orient Europharma discusses their background, the problems which led them to deploy Traction TeamPage, and the benefits they’ve experienced as a result.

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TeamPage 4.1 Extends “Live Blog” Technology to Document Sharing, Enhances Content Through Ratings and Offers Collaborative Insight with Deep Metrics — Traction® Software, the leading developer of Enterprise 2.0 social software, today announced the release of Traction TeamPage 4.1 and new plug-ins for content ratings and user activity metrics. TeamPage 4.1 breaks new ground by making it easy to analyze user activity and rate TeamPage blog posts, comments or wiki pages to highlight and act on important information. These capabilities support “wiki gardeners” and help identify best practices or patterns that can build a stronger community and improve the content it creates. » Read More

Michael Sampson is a well-known and respected collaboration market analyst, consultant and author (of Microsoft Press's Seamless Teamwork: Using Microsoft SharePoint Technologies to Collaborate, Innovate, and Drive Business in New Ways), Michael speaks with authority when it comes to assessing collaboration platforms. Sampson's post on TeamPage this week, Traction TeamPage: The One System to Rule It All, explains the threaded discussion and social tagging model in TeamPage. This post was one outcome of his investigation into E2.0 security and - in this case - how a strong security model can enable productive cross-workspace interactions. He concludes "The Traction team have done a fantastic job building security in from the ground up, and the level of configuration is fantastic. If you are in the market for a collaboration platform, check out what they are offering...[an example with screenshots followed by]... I think that rocks! " » Read More

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As T.F. Green’s now-under-construction Intermodal Facility attests, a lot of cool stuff is being built in the Ocean State. Some of it isn’t as easy to spot though. One very cool project is the work of Providence-based Traction Software. Consistently recognized as a leader in social software for the enterprise, Traction’s award-winning TeamPage platform includes blogs, wikis, social tagging & bookmarking, and now, “live blog micro-messaging” (think real-time Twitter for business). At February’s Geek Dinner, Jordan Frank, VP Marketing & Business Development, and Chris Nuzum, Co-Founder and CTO, will present their insights into the nature and importance of social software, demo TeamPage, and answer questions from the audience. » Join at least 40 others from RI and the surrounding areas and RSVP Here. » Also, read Jordan's companion blog post on RI Nexus for this event.

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David Booth's four part CEO series quotes Traction Software's Greg Lloyd offering top Enterprise 2.0 tips for improving collaboration in 2009 and thoughts on where Enterprise 2.0 technolog is heading. » Read More

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John Markoff wrote a really good Jan 11 2009 New York Times profile, In Venting, a Computer Visionary Educates on Ted Nelson and his new book, Geeks Bearing Gifts: How the Computer World Got This Way (available on Lulu.com). Markoff notes that Tim Berners-Lee invented the World Wide Web, but: "Lost in the process was Mr. Nelson’s two-way link concept that simultaneously pointed to the content in any two connected documents, protecting, he has argued in vain, the original intellectual lineage of any object... His two-way links might have avoided the Web’s tornado-like destruction of the economic value of the printed word, he has contended, by incorporating a system of micropayments."

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Bill Ives recaps a conversation about revenue growth records and offers a quick review of the new Traction TeamPage Live Blog interface. Ives writes "Because the interaction is supported in Traction, conversations you might otherwise have in IM or Twitter can take place securely within a TeamPage context with a robust content, tagging and discussion model." » Read the Full Story

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Rob Kopolowitz states that "wikis are providing a valuable piece of the overall (Social Computing) strategy" in his April 2008 report titled "Social Computing Changes the Enterprise Landscape." The report profiles Traction TeamPage customer Enel North America and their use of Traction for collaboration and corporate communication on their Intranet. Get on the bandwagon, Koplowitz explained that 64% of enterprises surveyed have already started to invest in Wikis. » Read the full report (fee required)

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With new Live Blog technology for Traction® TeamPage™ 4.0, users can write brief notes from wherever they are and share them instantly over Traction's award-winning TeamPage enterprise wiki platform. TeamPage 4.0 is the first enterprise 2.0 suite to incorporate micro-messaging technology that's been made popular by web services such as Twitter and Pownce. Traction Software also announced an end-of-year promotion featuring a 20% discount through the end of December. » Read Full Release

Beth Stackpole's article examines Enterprise wiki technology moving into IT Departments. Two of her four case studies are Traction TeamPage deployments at Enel North America and Shorebank. Comparing Enterprise Wikis versus other technologies for discussion and collaboration, Stackpole says:

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Since TeamPage 4.0 was released in June 2008 we're happy to report that reviewers and customers have consistently applauded the innovation TeamPage 4.0 brings to the market. When you want to be able to use wiki-style collaboration on products, plans and projects - as well as free-form encyclopedia pages - it quickly becomes obvious that you need to be able to distinguish between the 'latest stable version' of a constellation of pages and the 'work in progress cloud' created through collaborative editing.

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When it comes to Collaborative Intelligence, Traction TeamPage makes the grade. Traction TeamPage stood apart in Fuld & Company's Intelligence Software Report which rated TeamPage's support as Very Good or Excellent in four out of five stages of the intelligence cycle. Fuld's Intelligence Software report offers insight into the CI process and technology preferences of "CI Super Tech Users" and then rates 13 software platforms that are used most often by Competitive Intelligence teams.

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Scott Blitstein's review of Traction TeamPage 4.0 says: "TeamPage incorporates all of the standard features you would expect from a wiki / blog like linking, journaling, edit history, tagging and categorization, threaded comments and moderation. (But) It’s the advanced features that make it stand out though...The challenge for Traction is to balance a very powerful feature set with ease of use, and for the most part I think they pull this off."

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Marji McClure writes: "Most companies don't want to inhibit the collaborative flow that Web 2.0 has brought to the marketplace; don't want it to hinder their overall operations and they want to continue to build on their Web 2.0 platforms. Yet as the use of these collaborative applications becomes integrated into business processes, the need for them to be secure becomes imperative. [The problem as, Traction Software's Jordan] Frank points out is that some people trust such systems just because their friends do, and because sites such as Facebook haven’t let people down—yet. He cautions that a breach could cause a backlash against such networks. 'Ensuring success in Web 2.0 means that trust doesn’t get broken,' says Frank." » Read Full Story at EContent. Subscription is required for on-line access. Another version of the story is published at CIO Today.

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Paula Gregorowicz wrote a thorough review of TeamPage 4.0. Gregorowicz leads off the review by presenting the challenge E2.0 systems face in an effort to provide emergent freedom while also offering control and structure:

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Jordan Frank speaks on "Whither Documents: Putting Hypertext to Work on the KM 2.0 Path" at KMWorld 2008. Frank will provide context in terms of the history of communication and collaboration - then discuss how simple tools like wikis and blogs have put us on the precipice of a new era that will force us to rethink our fundamental document and content organization models. Frank will speak at 3:00 PM on Wednesday September 24 in the Enterprise 2.0 in Action track. » Read the Full Press Release » Read the Session Description at the KMWorld 2008 Conference Web Site

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KMWorld recognizes Traction's continued leadership in the Enterprise 2.0 market. Their 2008 Trend-Setting product award cites the new moderation-in-place, wiki page name management, and user profile features found in Traction Software's June 2008 release of TeamPage 4.0. » Read Full Press Release

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In Wikis Within the Enterprise: Serious Collaboration, Vivian Wagner of LinuxInsider explains how "New features are giving wikis the business chops to thrive as an indispensable enterprise solution." About Traction TeamPage, she says "Traction TeamPage uses a wiki model, complete with tags, revision history, and other features that wiki users have come to know and love. But it also gives businesses the ability to organize, sort and categorize the information in creative and unique ways." Jordan Frank, VP of Marketing and Business Development, Traction Software says: "It's a new cognitive model. It's not just the features across the board, though all of those in Traction are best in class. What makes this product do exceptionally well is the way these features work together to solve business problems."» Read Full Story

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Dr David Low of the Understandascope deployed Traction's TeamPage when his university-based research unit was founded in 2006. With only basic html skills, Traction TeamPage enabled him to quickly create a quality website and discussion blog:

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Traction Software is happy to announce the Third Annual Traction User Group (TUG) Meeting to be held this year at the Hyatt Regency Chesapeake Bay October 6-8 2008. With customer presentations from the world's leading pharmaceutical companies, financial institutions and manufacturers, this year's TUG meeting provides one of the best forums of the year for in depth Enterprise 2.0 case studies, best practice sharing, and lessons learned. A TeamPage Developer Track also offers a terrific opportunity to learn how use Traction's Skin Definition Language and other extensions to make widgets, forms, interface tweaks, and completely customized user experiences. Click here to register now or learn more about TUG 2008 [ TUG 2008 registration closed ].

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The UK's National Health Service's Orkney region deployed Traction with great success in 2005 to address an unfavorable report about the state of internal communications. The original NHS Orkney Customer Story details how they used Traction for everything from wiki collaboration on policies and procedures to action tracking and even an internal blog to announce "stuff for sale." Since then, usage has only improved and Traction has also been deployed at the NHS Camden region. In June, David Rendall upgraded to the recently announced TeamPage 4.0 Release. I'm pleased to be able to share some of his notes and screen shots - to offer a glimpse into how an organization facing major Internal Communications deficiencies just three years ago is an Enterprise 2.0 leader today.

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Register Now (free admission) to join in on the Enterprise 2.0 Virtual Conference on the 23rd of July. The Agenda kicks off at 12:00 with Gartner Analyst David Mitchell Smith's Keynote Innovating the Enterprise with Web 2.0 and ends with a Forrester Analyst Rob Koplowitz's Keynote Control vs. Chaos: The Enterprise Web 2.0 Effect.

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Barry Mansfield's article Web 2.0: Sign up for Enterprise 2.0 argues "Simply blocking applications means disgruntled staff and missed opportunities. Businesses need to change tack." His article reviews the motivation for organizations to adopt rather than eschew E2.0 applications. It also profiles the UK's National Health Service (NHS Orkney) Traction Customer. » Read Full SC Magazine Story » Read NHS Customer Story

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Ron Miller of EContent wrote a very good article AIIM Study Finds Enterprise Search Still Lacking about an upcoming AIIM report on Findability and disappointed expectations for enterprise search. Ron's title is more polite than some of the words I've heard (and used) to characterize enterprise search. Bluntly - if we all agree that enterprise search sucks, what is to be done?

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One big problem for collaboration has been too many borders - technical or cultural - creating silos of information for no good reason - and many bad ones. There's also a big problem if you don't have a good way to mark borders that enable collaboration where there's a natural expectation of privacy.

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Jordan Frank's presentation "Non-Subject Tagging in an Enterprise 2.0 World" was featured on the agenda of the Boston KM Forum's latest meeting titled "Categorization and Tagging - Where's the Beef?" » Read the presentation » Read the Meeting Agenda.

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Kathleen Reidy of the451group wrote an update on Traction Software highlighting key new capabilities in new TeamPage 4.0 release. She wrote: Its TeamPage product is well respected on technical merits, and the latest release will continue to appeal to more-technical buyers that understand the complexity of maintaining and growing large wiki sites. » Read the full report » Read about What's New In 4.0

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Our Japanese Partner, Applied Knowledge, today announced availability of Traction TeamPage 4.0. This is the Japanese version of the 4.0 release announced by Traction Software on 2 June 2008. » Read the Japanese Press Release » Read What's New In 4.0 » Read the English Press Release.

In his review of Traction's recently announced TeamPage 4.0, Bill Ives says: "TeamPage has been a highly rated Enterprise 2.0 platform for some time... The upgrades with Team Page 4.0 will only make it better." » Read Full Review at the AppGap

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Traction Software is proud to be a sponsor again this year at the E2.0 2008 Conference in Boston. Jordan Frank speaks on "Putting Wikis, Blogs and Tagging to Work - Enterprise 2.0 in Action": How E2.0 applications can deliver on the content leverage and re-use goals that "1.0" CMS systems promised but never fulfilled. » Read More at the Conference Website. » Read Jordan Frank's Presentation (PDF)

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Clint Boulton's review of Traction TeamPage 4.0 highlights the benefits of moderation and page name history: "Another area where the more discerning enterprise users will take pleasure in TeamPages 4.0 is in the software's enhanced moderation tools... These moderation tools create what is essentially an audit trail that shows a great deal more than the edit history in most wikis. Now that's what we call control." The article also quotes the UK National Health Service's use of TeamPage 4.0 to allow them to "work collaboratively and to fine-tune your posts before letting everyone else see them." » Read the Full Story

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TeamPage 4.0 earns top grades for Performance (A), Ease of Use (A-), Features (A), and Value (A-) in John Breeden's GCN review: A tool for smart sharing: TeamPage Helps You Manage and Make Good Use of Wikis and Blogs. After rating the new 4.0 release with A's in all categories, Breeden concludes that TeamPage is just the kind of wiki platform which can make an impact in Government: "Beyond the important matter of permissions, TeamPage's ability to handle data is impressive. If more wikis were designed this way, they probably would be more widely used in government, either as internal tools or for public comment." » Read the Full Story

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TeamPage 4.0 builds on Traction Software's award-winning secure, scalable and highly adaptable hypertext platform while adding new page and comment moderation, page name management, social networking, and e-mail notification capabilities that are simple to use and powerful. If you want to make your business work like the web, Traction TeamPage 4.0 is the best Enterprise 2.0 product to get the job done. » Read What's New In 4.0 » Read the Full Press Release » Read the Japanese Press Release

Last month I had the pleasure of interviewing HBS Professor Andrew McAfee at the Enterprise 2.0 Summit Tokyo 2008. The forty minute interview was videotaped in Professor McAfee's HBS office based on questions submitted in advance from the Tokyo conference site (www.enterprise20.jp). Topics included the definition of Enterprise 2.0 versus Web 2.0; return on investment; risk of disclosure; factors for successful Enterprise 2.0 deployment - and a series of questions and followup on Enterprise 2.0 and competitive advantage that particularly struck me:

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Traction TeamPage Release 4.0 delivers a combination of wiki, blog, tagging and social networking capabilities that extend Traction's secure, simple and scalable hypertext platform to handle Enterprise 2.0 collaboration on the work that matters most to your business: developing products, communicating with customers and sales partners, collaborating with key suppliers, tracking business issues, and competitive intelligence.

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Traction Software is co-hosting the Enterprise 2.0 Summit 2008 in Toyko, Japan where over 325 people are registered to attend this event on its debut. Greg Lloyd, President of Traction Software, will present a video interview with HBS Professor Andrew McAfee on The Rise of Enterprise 2.0. The interview questions came from attendees themselves, prior to the event. Other US keynote speakers include Joseph Nusum of McKinsey, speaking on Emergent Innovation and Enterprise 2.0, and Professor Andy van Dam of Brown University, speaking on a personal history of hypertext and a perspective on Enterprise 2.0 titled As We May Work. Andy van Dam is a pioneering computer scientist, credited with building HES, one of the first three hypertext systems built in the late 1960s. The Tokyo conference includes panels, papers and exhibits, see www.Enterprise20.jp for more information. See The Rise of Enterprise 2.0, Andrew McAfee | Video | Enterprise 2.0 Summit 2008 Tokyo for Professor McAfee's video keynote.

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Please look for us in booth #412 at the SCIP 2008 Annual Conference and Exhibition in San Diego!

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Greg Lloyd spoke at FASTForward '08 Orlando in the Implementing Content-Based Collaborative Applications session on 19 Feb 2008. Abstract: It’s easy to store and find documents in folders if you know the structure by heart. FAST even makes it easy to search the content of your files, Web pages, and messages and navigate by content. What’s difficult to capture, search, and navigate is the context that makes content relevant for collaboration in a link-poor environment that exists in the typical enterprise. Enterprise 2.0 technology – specifically blogs, wikis, and social tagging – provide immediate value for collaborative work by creating an evolving record that connects external intelligence, internal dialog, and work product. This record can make enterprise search work and scale like the Web. Part 1 (Greg Lloyd, Traction Software) of this session examines how intelligence analysts in business and government are using Enterprise 2.0 tools to help manage this deep, broad, and challenging form of collaboration. Click here for a copy of the slides 7MB .ppt

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In a post congratulating Traction Software for its fourth consecutive selection as one of KMWorld's "100 Companies that Matter in Knowledge Management," Burton Group Analyst Peter O'Kelly writes: "I consider TeamPage the market-leading beyond-the-basics collaborative hypertext solution; it's a compelling example of the power of moving beyond files, to a world of hypertext information items/content components." » Read Peter O'Kelly's Reality Check Blog Entry. » Read Full KM 100 Press Release

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For the fourth consecutive year, KM World recognized Traction Software's market leadership by naming the company to their list of 100 Companies that Matter in Knowledge Management. "Traction Software continues to demonstrate leadership in delivering Enterprise 2.0 wiki and blog software that matches enterprise IT realities," said Hugh McKellar, Editor-in-Chief of KMWorld Magazine. "Their unique social tagging model, discussion threading technology, deep audit trail and permission filtering capabilities demonstrate a clear focus on meeting customer requirements in the real world." » Read Full Release

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Jordan Frank's article published in Projects@Work this month describes how Wikis fit in the center of project management collaboration, or alongside a traditional group scheduling and resource management system. Within the article, he points to two sites ( ShoreBank
and National Health Service Orkney who have reached exceptional success in using the Traction TeamPage to do project management the wiki way! » Read Full Story

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In the Text Mining / Text Analytics and BI - The End Game panel, Jordan Frank's presentation explains how enterprise blogs are critical infrastructure for text mining and enterprise search. The panel was moderated by Joyce Ward of LexisNexis. Frank was joined by Matt Kodama of Endecaand Steven Cohen of Basis Technology.

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Clint Boulton's column asks "What happened to Jotspot?" since they were bought by Google in October 2006. Traction Software's Jordan Frank is quoted: "The large volume of Google account holders, and the ease with which consumers and professionals can use Google Apps for informal file sharing and calendaring, would put wiki technology into the hands of many user groups who wouldn't have considered trying to use one for day-to-day information management... The result would greatly expand the prosumer market (Company employees using Wikis and other internet tools outside the firewall) and, as a result, put more pressure on enterprises to deploy best of breed Enterprise Wiki and Blog offerings such as Traction TeamPage." » Read Full Story